ECOMMPAY engineers bespoke payment solutions for e-Commerce merchants. The Authorised Payment Institution is regulated by the Financial Conduct Authority (license 607597) and holds both VISA and Mastercard Principal Membership.
ECOMMPAY offers a single, unified payment platform to:
- Access new markets and audiencesOffer consumers a selection of regional and international payment methods across the globe. Enter new markets, accept online payments, and issue timely payouts in local currencies.
- Improve business efficienciesIncrease operational efficiency by 20% with maximum uptime. ECOMMPAY ensures a 99,99% availability rate of our payment gateway by maintaining several data centres.
- Diversify risksSecure sensitive information and diversify risks with ECOMMPAY's reliable payment platform. We keep client funds in separate accounts in different banks, conducting fast reconciliations.
Maximise your coverage.
Add 100+ payment methods to payment portfolio
Add 100+ payment methods to payment portfolio
Become an expert in local markets. Let your customers pay with their preferred way
Trying to create an ideal payments experience for our customers took us away from our primary objective – to produce an amazing strategy online game! We were confident that ECOMMPAY was up for the challenge, so we divided and conquered. They’ve proven to be a trustworthy, efficient, and flexible partner, who’ve created a streamlined, seamless customer journey for us while we – well, our game speaks for itself.
ECOMMPAY immediately demonstrated an individual approach, taking into account each of our requirements and customising their products accordingly. We have combined our anti-fraud experience with knowledge from our colleagues at ECOMMPAY and the outcome of this synergy demonstrated an excellent result.
ECOMMPAY has proven to be a great partner in servicing the funding needs of our diverse client base. Their card-based solutions, responsiveness, and overall collaboration have been top notch. FXCM Group is excited to have ECOMMPAY as a valued payment vendor.
Our clients
Our advanced technologies and professional knowhow make us a reliable payment partner to leading companies across multiple eCommerce sectors. We help our clients tackle complex operational challenges, streamlining the payment process to increase profitability.
Features tailored to you
Bespoke configuration
Every step of the payment process, regardless of whether it’s back office analytics or the customer-facing front-end, can and will be customised to meet your individual needs.
Our results
Our results speak for themselves
+30 %
conversion rate
75 %
less declined transactions
97 %
fraud detection rate
FAQ
Integration explained
If you have any questions regarding our integration procedure, check whether we've answered them here.
How is the pricing for ECOMMPAY products determined?
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Pricing is determined by the level of financial risk involved in working with a specific merchant, as well as their monthly turnover, the type of transactions and currencies, average transaction amount, processing history, type of user payment cards, and other factors.
Does ECOMMPAY work with all types of online merchants?
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In most circumstances, ECOMMPAY does not work with merchants whose monthly turnover is less than EUR 50,000.00. We cannot provide services to legal entities operating out of Africa, North and South America, the Middle East, or Oceania.
Is there a prohibited industry list?
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We don't partner with merchant providing such services online:
- Tobacco & Alcohol product, Businesses selling age or legally restricted products or services (including e-cigarettes)
- Unregulated FOREX/CFD Brokers
- Providing gambling services in jurisdictions where this is illegal or (where applicable) offering gambling services without a valid license to the relevant jurisdiction.
- Adult entertainment, websites & content
- Dating services (sexually-oriented)
- Prostitution
- Gentlemen's clubs, topless bars, and strip clubs
- Video (web-based sexually oriented video)
- Escort agencies / massage parlors / sexual services
- Pyramid selling
- Independent financial advisers
- Multi-level marketing
- Social media “click farms” (i.e., the sale of clicks/likes/reviews/endorsements on social media sites)
- Business/Investment opportunities operating as “get rich quick schemes”
- Sale of nutra-products
- Prescription medicines and pharmaceuticals, including prescription medical devices (like contact lenses)
- Pseudo pharmaceuticals / Nutraceuticals and food products or other digestibles marketed via-unsubstantiated and/or unlawful health or medical claims (e.g., food supplements, vitamins, weight-loss, anti-aging, muscle-building, sexual-stimulant supplements, colon cleansers, detox products).
- Services associated with pseudo-science (e.g., clairvoyance, horoscopes, fortune telling, etc.)
How quickly can I get the pricing and get onboarded?
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This depends on various factors (like business type) and the pace at which the information is exchanged. In most cases, integration with our payment gateway takes 1-3 weeks after receipt of the signed agreement and supporting documentation, subject to the satisfactory completion of our risk assessment procedures. ECOMMPAY will assist merchants at all stages of the process.
Is ECOMMPAY regulated? By whom and in which jurisdictions?
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Headquartered in London, ECOMMPAY is regulated by the Financial Conduct Authority (FCA). The FCA is respected worldwide as a reputable non-governmental financial regulatory body. Demonstrating commitment to ensuring security and transparency for clients, partners, and other stakeholders, FCA accreditation is synonymous with high standards, efficient operations, stability of service, and legal compliance. ECOMMPAY successfully applied to become an Authorised Payment Institution (API) in 2014, which enables the processing of an unlimited quantity of client transactions across Europe, as well as in a number of Commonwealth countries.