Galaxy Travel navigates growth with Ecommpay
When it comes to crafting unforgettable travel experiences, Galaxy Travel Ltd has quickly made a name for itself in the UK and beyond. Since opening its doors in May 2021, the company has grown into a multi-brand operation, offering everything from tailor-made holiday packages to all-inclusive cruises, flights, and bespoke tours through brands like Galaxy Holidays, Galaxy Cruises, Galaxy Flights, Holiday Jet, and Delta Holidays.
The Galaxy Travel Ltd approach
Galaxy Travel’s mission is simple: deliver memorable journeys with exceptional service at every touchpoint. Their strength lies in personalised service, insider destination knowledge, and exclusive industry partnerships. Whether it’s an exotic escape or a luxury cruise, Galaxy Travel is all about turning travel dreams into reality - with minimal stress and maximum enjoyment.
What sets them apart? A hands-on, customer-first approach combined with round the clock support, particularly in their cruise division, which has earned high praise for value-packed, all-inclusive experiences.
The Ecommpay approach
When Galaxy Travel discovered Ecommpay, they found a partner who understood the travel space. What stood out right away was the ease of integration, real-time processing, and the dedicated support team that was ready to tailor the system to Galaxy’s unique needs.
The onboarding process was smooth from start to finish. Within just two weeks, Galaxy was fully integrated with Ecommpay’s platform, with no disruptions to business. Their developers and Ecommpay’s technical team worked hand-in-hand to make sure everything was optimised, functional, and future-proof.
Since bringing Ecommpay onboard, Galaxy Travel has seen noticeable improvements: faster approvals and real-time processing, fewer failed payments, and improved handling of international transactions. A 10% boost in successful international bookings was just the beginning.
In an industry where speed and trust matter, this has been a game-changer. Customers from abroad or using mobile devices now enjoy a smoother, more secure checkout experience. And for Galaxy, that means happier clients and more completed bookings.
What's next?
With the new payment system in place, Galaxy Travel is thinking big. They’re working on expanding their digital presence, including launching a mobile app and growing their customer base across Europe and the USA.
Ecommpay’s scalable, flexible platform will be key to supporting this growth. From offering more local payment methods to ensuring smooth cross-border transactions, the foundation is in place for Galaxy Travel to continue scaling without limits.
When asked if they’d recommend Ecommpay to others, the answer is a resounding yes.