Payments for travel and hospitality businesses based in the UK & EEA
- Optimise customer attraction by accepting local and global payment methods in over 130+ currencies
- Convert speculative purchases to real purchases by offering Buy Now Pay Later services
- Cover every eventuality with over-the-phone virtual terminal and payment links for easy admin
Adopt online payments and watch your business grow
An intuitive payment solution designed to alleviate the biggest pain points in the travel and hospitality industry. Improve conversion rates by offering a diverse range of local and global payment methods, with the added assurance that customer card details are secure.
Scale your business with our
powerful set of tools for travel
and hospitality
Easy integrations with travel industry platforms
We have a dedicated API for easy integration with common CRM, booking engines and other industry platforms. That means you can seamlessly process customer requests from one single interface.
Get your business off to a flying start – we are already integrated with Inspiretec, Dolphin Dynamics, TAS Solutions, Sugati Travel, and Vibe Travel.
Fraud and chargeback protection
With extensive experience of Trusts and credit risk for travel, you can be confident that Ecommpay ensures your customers and payments are fully protected. Underpinned by our award-winning Risk Control System, we can reduce fraud by up to 97%.
Simplify payment collection with payment links
Payment links provide a simple way of reaching your customers using their preferred channels, whether that’s by email, message platform or SMS. Create an order and send a payment request in just a few clicks. It’s even easier for your customers, who just follow the link whenever they’re ready and securely provide their card details.
Queue-busting QR code payments
Enable ad-hoc and speedy cashless transactions with QR codes, reducing the chances of financial fraud. Simply create a QR code in the merchant dashboard, which the user can then scan with their smartphone. A transaction request is sent to the card issuer, whilst also transmitting transaction details to the vendor.
Customer service
We have key account managers who are specialists in the travel industry and can help you to grow your business. With rapid response and high availability, help is never far away.
Virtual terminal
We offer a virtual terminal as part of our payment solution for ultimate flexibility. You can accept card payments over the phone, wherever your customers are calling from.
Payment dashboard
Wouldn’t life be easier if you could manage transactions and analyse business operations within a single, easy-to-use interface? You can with our convenient, intuitive online merchant dashboard.
Discover documentation of our cutting-edge solutions
How our clients use
Ecommpay solutions
A payment solution for Newmarket Holidays
Newmarket Holidays were keen to improve acceptance rates, add new payment methods and find a solution to a complex integration required by their telephone booking centre.
Keeping payments On Piste for Ski Famille
The only operator providing in-chalet childcare, Ski Famille believes that skiing with children can be an enjoyable experience for everyone.
Global coverage meets local expertise
Let your customers pay
the way they prefer
BNPL or instalments
Offer your customers a more flexible solution and help them spread the cost of the travel over time. Travellers can split a holiday into several automatic, interest-free instalments, paying 30 days after booking, or over a longer period.
Google Pay & Apple Pay
No physical card needed - simplify the payment experience to one click by enabling customers to authorise online transactions directly from their smartphone with both Google Pay and Apple Pay.
Open banking
Allow customers to pay directly from their bank accounts in seconds, with a seamless and secure payment experience that covers over 2,000 banks across Europe and the UK. Fees are lower compared to card payments, while disputes are effectively reduced to zero.
Global card payments
Accept card payments from customers worldwide via Visa, Mastercard, Amex, and UnionPay.
Local payment methods
Be driven by your customers’ payment preferences, whether that’s digital wallets, mobile devices, or popular global and local Alternative Payment Methods such as WeChat and Alipay.
Payouts
Send money in over 130 currencies to local and international bank cards, digital wallets and bank accounts in under 30 minutes from approval directly from the Merchant Dashboard. Payouts are made through Ecommpay instead of via banks, so you’ll also enjoy lower transaction fees.