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Payments for travel and hospitality businesses based in the UK & EEA

  • Optimise customer attraction by accepting local and global payment methods in over 130+ currencies
  • Convert speculative purchases to real purchases by offering Buy Now Pay Later services
  • Cover every eventuality with over-the-phone virtual terminal and payment links for easy admin
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Adopt online payments and watch your business grow

An intuitive payment solution designed to alleviate the biggest pain points in the travel and hospitality industry. Improve conversion rates by offering a diverse range of local and global payment methods, with the added assurance that customer card details are secure.

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Scale your business with our
powerful set of tools for travel
and hospitality

Easy integrations with travel industry platforms

We have a dedicated API for easy integration with common CRM, booking engines and other industry platforms. That means you can seamlessly process customer requests from one single interface.

Get your business off to a flying start – we are already integrated with Inspiretec, Dolphin Dynamics, TAS Solutions, Sugati Travel, and Vibe Travel.

Fraud and chargeback protection

With extensive experience of Trusts and credit risk for travel, you can be confident that Ecommpay ensures your customers and payments are fully protected. Underpinned by our award-winning Risk Control System, we can reduce fraud by up to 97%.

Simplify payment collection with payment links

Payment links provide a simple way of reaching your customers using their preferred channels, whether that’s by email, message platform or SMS. Create an order and send a payment request in just a few clicks. It’s even easier for your customers, who just follow the link whenever they’re ready and securely provide their card details.

Queue-busting QR code payments

Enable ad-hoc and speedy cashless transactions with QR codes, reducing the chances of financial fraud. Simply create a QR code in the merchant dashboard, which the user can then scan with their smartphone. A transaction request is sent to the card issuer, whilst also transmitting transaction details to the vendor.

Customer service

We have key account managers who are specialists in the travel industry and can help you to grow your business. With rapid response and high availability, help is never far away.

Virtual terminal

We offer a virtual terminal as part of our payment solution for ultimate flexibility. You can accept card payments over the phone, wherever your customers are calling from.

Payment dashboard

Wouldn’t life be easier if you could manage transactions and analyse business operations within a single, easy-to-use interface? You can with our convenient, intuitive online merchant dashboard.

Discover documentation of our cutting-edge solutions

Our payment products are built for ease of use. Say goodbye to complexity and hello to seamless transactions
View documentation

We know the travel and hospitality industries inside out. Let us prove it.

Use specialist payment instalment options for Travel to increase checkout conversion. We’re partnered with humm, allowing your customers to finance up to £30,000, with repayments over anything between 12 and 60 months.

Adding open banking to your payment methods increases choice, drives conversion and verifies payment to virtually eliminate subsequent disputes.

Accept local and global payment methods in over 130+ currencies. Combine global acquiring capabilities and 100+ regional payment methods with a single integration.

3DS 2 provides online transaction authentication. It reduces your risk of fraud or chargebacks without harming conversion. Better still, there’s no friction in the customer journey so no negative impact on conversion rates.

We're glad to have Ecommpay as our payment partner in what has turned out to be a win-win collaboration. With their expert knowledge, we've achieved 90%+ payment and a fraud detection and prevention rate of 99.99%. Here's to another 10 years of FinTech innovation!
NEWMARKET HOLIDAYS

How our clients use
Ecommpay solutions

Travel

A payment solution for Newmarket Holidays

Newmarket Holidays were keen to improve acceptance rates, add new payment methods and find a solution to a complex integration required by their telephone booking centre.

Travel

Keeping payments On Piste for Ski Famille

The only operator providing in-chalet childcare, Ski Famille believes that skiing with children can be an enjoyable experience for everyone.

View all customer stories

Global coverage meets local expertise

From addressing cash flow challenges with daily payouts to tackling undue high provider fees, we understand the challenges of the travel and hospitality industry. Our powerful set of tools will enhance your payment options, increase your potential customer base and boost acceptance rates at checkout whilst optimising your payment investment.
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Fraudsters shall not pass
Case study
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Let your customers pay
the way they prefer

BNPL or instalments

Offer your customers a more flexible solution and help them spread the cost of the travel over time. Travellers can split a holiday into several automatic, interest-free instalments, paying 30 days after booking, or over a longer period.

Google Pay & Apple Pay

No physical card needed - simplify the payment experience to one click by enabling customers to authorise online transactions directly from their smartphone with both Google Pay and Apple Pay.

Open banking

Allow customers to pay directly from their bank accounts in seconds, with a seamless and secure payment experience that covers over 2,000 banks across Europe and the UK. Fees are lower compared to card payments, while disputes are effectively reduced to zero.

Global card payments

Accept card payments from customers worldwide via Visa, Mastercard, Amex, and UnionPay.

Local payment methods

Be driven by your customers’ payment preferences, whether that’s digital wallets, mobile devices, or popular global and local Alternative Payment Methods such as WeChat and Alipay.

Payouts

Send money in over 130 currencies to local and international bank cards, digital wallets and bank accounts in under 30 minutes from approval directly from the Merchant Dashboard. Payouts are made through Ecommpay instead of via banks, so you’ll also enjoy lower transaction fees.

Travel & Hospitality FAQs

Let’s decode the complexity

Ecommpay can process payments in any currency. Settlements can be made in EUR , GBP or USD.

Payments can be made globally, but travel businesses must have a legal entity in the UK or EEA.

  • Online travel agents
  • Accommodation service
  • Catering
  • Car and vehicle rentals
  • Event and conference services
  • Passenger transportation services
  • Aviation
  • Yachting

Payment pages, micro iFrames and API are fully integrated in your website checkout experience. Payment links and virtual terminals are additional non-integrated ways that you can manage your business and extend your payment options. The Ecommpay platform can also be integrated with specific travel platforms.

Payment links do not require any integration with your website and can be sent to your customers in many forms allowing them to pay securely online from anywhere, at any time. You don’t even need an online store.

Fill in our simple contact form and one of our payment experts will be in touch to understand your needs and walk you through the process.

We have a range of settlement options available. Talk to us about what’s right for you and your business.

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