SOLUTIONS

Automatic currency conversion

  • Add clarity and familiarity by giving your customers the choice to pay in their preferred currency
  • Support for 130+ payment currencies on our hosted payment page
  • Increase conversion rates and improve transparency for your customers with dynamic automatic currency conversion

Auto currency switching at checkout

Supercharge your checkout for global customers by letting them pick the currency they want to complete their transaction in, no matter where in the world they’re based.

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Automatic currency conversion FAQs

Let’s decode the complexity

What is Dynamic Currency Conversion?

Dynamic Currency Conversion (DCC) allows businesses to offer customers paying by card the option to pay in their local currency, either online or in person. This service provides transparency by displaying the total transaction amount in the customer’s currency, which can enhance customer experience. The exchange rate is offered in real-time and locked in, making price comparisons easier and more transparent for the customer. DCC may not offer the same rate that the cardholder’s bank would but it creates in-the-moment transparency and certainty of the total transaction costs.

Ecommpay’s solution is based on the DCC service, where you can see the total payment value and select in your familiar currency or revert to the original merchant currency.

Which industries can benefit from this solution?

While businesses operating in any industry can benefit from offering their customers automatic currency conversion, the solution is particularly suited to:

Retail: Helps to increase conversion rates for spontaneous luxury purchases and big-ticket purchases where transparency helps drive the buying commitment.

Travel: Customers can see exactly how much they are spending on hotel bookings, flights, and other travel-related services without having to perform currency conversion themselves.

Remittance: When sending money overseas, the amount topped up will be reflected in the currency the customer wants to send or receive the payment in.

What currencies can balances be held in?

Outside of Sterling GBP, any other payment currency balances can be held in USD or EUR. For example, if the client pays in JPY, you can select either USD or EUR.

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