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The Future of E-commerce: a Special Report by The Times
Uncover the topics and trends shaping the retail sector
The COVID-19 pandemic has ushered in a new era of retail, where e-commerce is prioritised, and retailers are rushing to meet the exacting digital demands of consumers.In this latest edition of Raconteur — made in association with The Times, Sunday Times and created with the participation of Ecommpay — you'll find expert opinions on what the future holds for the retail industry, along with practical, actionable advice on how best to navigate it.
What's inside:
- How will the concept of 15-minute cities impact retail strategies
- What revised GDPR means for UK e-commerce retailers
- Why businesses must balance CX across all channels
- How brands can bridge the online trust gap
- The role robotics and AI will play in the future of retail
- Why retailers can't ignore generational payment preferences
- Detecting and preventing triangulation fraud
- The impact of reuse, repair, and recycle schemes for fashion retailers
- The rise of social media de-influencers
- How retailers can use digital CX audits
Who will benefit from reading this exclusive report?
Whether you're a business leader or an aspiring entrepreneur, this feature-packed publication by Raconteur will help you understand what the future holds for the retail industry, and empower you to make better decisions in a rapidly changing global marketplace.Complete the form for access
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