White papers
In-depth analyses of key trends influencing
the e-commerce market

FinTech
Payments are becoming the battleground for UK travel
Benchmark the payment stacks of the top 10 UK OTAs (verified Nov 2025). Find the levers for conversion, approvals, and lower costs in travel checkout.

FinTech
Fraud is evolving. Is your defence keeping up?
E-commerce fraud defence is a quick, practical mini-guide that breaks down the 9 fraud threats hitting e-commerce right now, plus the controls that help stop them without slowing down checkout.

FinTech
2026 checkout wins: what “winning” looks like
Because the checkout is no longer just a transaction step – it’s where trust is won or lost, and where small cracks quietly turn into abandoned baskets, lost approvals, and missed repeat revenue.
FinTech
Payment analytics: KPIs every merchant should track
10 things you need to know.

FinTech
Making payments a profit centre: Why online businesses should tap into the profit potential of payments
We spoke to e-commerce retailers to learn how they're transforming internal attitudes to payments, improving customer experiences, and driving profitability.

Retail
Confidence in every transaction: a blueprint for payment success
Learn how to build trust in transactions, enhance payment methods, and tackle payment challenges in our white paper based on UK consumer and merchant surveys.
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