Ecommpay has been granted authorisation from the UK Financial Conduct Authority pursuant to the Payment Services Regulations 2017. Ecommpay operates under the following registration numbers and head office:
Ecommpay Limited
5th Floor, Churchill House
142-146 Old Street
London, EC1V 9BW
United Kingdom
Registered Number: 08580802
Incorporation Date: 23 June 2013
VAT Registration Number: GB198381067
LEI Number: 21380072F2364UCFZR33
Financial Regulator: Financial Conduct Authority (FCA)
Financial Regulator Reference Number: 607597 (View Licence)
Ecommpay Limited has a branch in Riga, Latvia for the purposes of back office and technical services.
Ecommpay Limited, Latvia Branch
Sporta iela 11, Vidzemes priekspilseta, Riga, LV-1013, Latvia
Registered Number: 40103952738
Incorporation Date: 9 December 2015
SEPA Creditor Information: LV33ZZZ40103952738
Payment Card Industry Data Security (PCI-DSS)
Ecommpay is a fully licensed principal member of Mastercard and Visa, and its payment platform has been certified to Level 1 PCI DSS.
Contacting us
To contact Ecommpay, please use the contact form at https://ecommpay.com/contact/, and we will respond within 1-3 business days.
If your query relates to Ecommpay for Small Businesses, please use the support channels listed below instead. Please note that these channels are dedicated to Small Business queries only and cannot assist with other matters.
- Phone: +44 3305330015 (Mon-Fri, 9am-6pm)
- Email: help@ecommpay.com
Complaints
If you wish to make a formal complaint, please follow the procedure outlined on our website: https://ecommpay.com/complaints-policy/.
If you're not satisfied with our final response, you may be able to refer your complaint to the Financial Ombudsman Service. This is a free and independent service for resolving disputes.